Billing & insurance,
explained clearly.

We accept credit card, debit card, and HSA/FSA cards. Payment is collected at the time of service. We don't accept cash or check for telehealth sessions.

We're in-network with Lyra, an employer-sponsored mental health benefit. If your employer offers Lyra coverage, your sessions may be fully covered up to your plan's session limit. Check your Lyra benefits portal or ask us during your consult.

For clients with PPO plans that include out-of-network mental health benefits, we partner with Mentaya. Mentaya handles the reimbursement paperwork and claim submission on your behalf.

• 5% fee per claim. Mentaya charges 5% of the reimbursement amount for each successfully processed claim.
• Success guarantee. Claims are guaranteed to be submitted successfully, or Mentaya refunds their fee.
• No paperwork for you. Mentaya handles submission, follow-up, and any appeals.

A superbill is an itemized receipt of your therapy sessions with the billing codes your insurance needs for out-of-network reimbursement. If you'd rather handle the claim yourself, we'll provide superbills on request. If you'd rather not deal with insurance paperwork at all, Mentaya can do it for you.

Important: if a claim is denied, you're responsible for the full session fee.

We offer sliding scale spots for clients who need financial support. Availability varies by therapist. Ask about sliding scale during your consult — we'll talk through what's possible.

Under the federal No Surprises Act, self-pay clients are entitled to a written estimate of expected costs before starting care. We provide this automatically as part of intake — it shows expected session fees and frequency based on your treatment plan.

If your actual bill is $400 or more above the estimate, you have the right to dispute it. More at cms.gov/nosurprises.